A man travelling alone on a Sunday afternoon has broken down or become bogged on a rarely used forest track 10k from the nearest township or farm. He has a heart condition and no water, so while capable of walking out, he is extremely concerned he may collapse and even if he makes it, he’ll take a week to recover from physical and mental stress. There is marginal phone coverage, so he is concerned he may not be able to call for help if he collapses. He claims he called Triple Zero (000), but for a range of reasons, they did not respond.
As a breakdown he would be expected to contact a breakdown service provider, towing company, family member or call a friend.
If he is in a life threatening situation he should remain within the vicinity and recall Triple Zero (000).
Because of the poor phone coverage, he now tweets requesting somebody contact the local SES to assist him. He is a former member and knows they could easily drive up the road and collect him. Our policy is that emergencies should not be reported via social media, but he claims no alternative is available.
He should remain in the vicinity however for better reception try to get to higher ground that is near the vehicle.
SES Social media is not intended for emergencies therefore it cannot be relied upon. If no other options are available other than social media then the QPS Facebook site may be more appropriate.
Should he call the local SES?
No. SES members do not man their SES Groups and therefore are not necessarily contactable. It is not appropriate to contact the SES to dislodge a bogged vehicle. SES members are unpaid volunteers, they work and have commitments. To have them activate to a job means they need to take time off from work, and leave their families and other commitment etc. They are trained to perform certain functions in response to emergencies and disasters. SES Social media is not intended for emergencies therefore it cannot be relied upon. If no other options are available other than social media then the QPS Facebook site may be more appropriate.
Should he call 132 500?
No, 132 500 should be called for flood and storm emergencies only.
And if he has a medical emergency who does he call?
Triple Zero (000)
<< back to Scenarios