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​​​​State Emergency​ Service



The Queensland State Emergency Service (SES) is a “not-for-profit, community, volunteer, emergency service organisation that is enabled by both State and local governments. It shares its highly recognised name with States and Territory State Emergency Service (SES) organisations throughout Australia. With approximately 5,000 active, unpaid members the SES performs a diverse range of functions to respond to local, State and National disasters and emergencies.


The SES is designed to empower people to help themselves and others in their communities in times of emergency and disaster. The basic concept is one of self-help and mutual assistance.

Maintaining a Balance

As a community organisation the SES must balance their services between:

  • actual emergency response to those most in need
  • requests that may inadvertently remove services that should otherwise be provided by local businesses.

Help others by helping yourself.

A resilient community frees SES resources to go where they are most needed, assisting our most vulnerable.


132 500 for Flood or Storm Emergencies

If you require SES assistance during a flood or storm emergency, you can lodge your request for assistance online here.

There is also an App available for both Apple and Android devices via iTunes and Google play. The App enables you to log a request for SES emergency assistance instead of phoning and waiting on hold during peak times.

Forty Years Strong